Shipping Policy

Effective Date: 21-April-2025

Thank you for shopping with Visto Jewellery! We are committed to delivering your favourite jewellery pieces quickly and safely. Please read our shipping policy below for important information regarding order processing, shipping, and delivery.

1. Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders are not shipped or delivered on Sundays or public holidays.
• In case of a high volume of orders, processing times may be slightly delayed. We appreciate your patience.

2. Shipping Methods and Delivery Time

We partner with trusted courier services to ensure safe and timely delivery.

• Standard Delivery: 5–7 business days (within India)
• Express Delivery: 2–4 business days (available at extra charges)

Note: Delivery times may vary depending on your location, courier delays, or unforeseen circumstances.

3. Shipping Charges

• Free Shipping on all orders
• Free Shipping all over India
• Express Shipping charges (if opted) are calculated at checkout.

4. Tracking Your Order

Once your order is shipped, you will receive a confirmation email and SMS with your tracking details. You can track your package easily through the provided link.

5. Address Accuracy

Please ensure that your shipping address, pin code, and contact details are correct at the time of placing the order.
We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

6. International Shipping

Currently, we do not offer international shipping.
(If you plan to offer it later, we can add this.)

7. Delays or Issues

While we aim to deliver on time, delivery may be delayed due to:

• Weather conditions
• Courier company delays
• Unforeseen logistical issues

In such cases, we will keep you informed via email or WhatsApp.

8. Contact for Shipping Queries

If you have any questions about shipping, delivery, or your order status, please feel free to contact us:

📧 Email: info@vistojewellery.com
📞 Phone: +91 7383553793